Usability Issues Hinder DRM
05 Dec 2006

Usability Issues Hinder DRM

05 Dec 2006

On Monday, Techdirt writes about the concerns that BitTorrent creator, Bram Cohen has regarding the integration of Digital Rights Management (DRM) into his widely popular “peer distributed” product. As the company approaches launch of a store which will controlled by Windows DRM, the issue of the DRM usability has been called into question.

This is a case in point of businessmen demanding that steps be taken to ensure revenue increases without paying due diligence to the end-user and the ramifications of a poor user experience. Time will only tell how this negligence will play out, but it’s great to see an executive stepping forward to admit these failures and concerns. With formidable competition in the media download space such as Guba and DRM-free emusic.com the race to provide affordable download services with usable rights protection and platform compatibility is at full force. Another player, Spiral Frog is set to enter the space this month.
From the original interview on BitTorrent’s future, Cohen is quoted:

We’re rolling out with some content DRM’d, using Windows DRM, at the insistence of our content partners. We’re very concerned about the usability problems DRM introduces, and are educating our content partners about the lost commercial opportunity.

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